Support
We're here to help — send us a message and we'll get back to you within one business day.
Contact us
What to include
To help us resolve your request as quickly as possible, please include:
- The email address on your Yusi Time account
- Your workspace name
- A short description of what happened, including any error message
Frequently Asked Questions
I forgot my password — what do I do?
Use the "Forgot password" link on the sign-in page. You'll get a reset link by email that's valid for one hour.
My account was created for me by my team — how do I get access?
Provisioned accounts sign in with the email your Administrator used to add you. If you don't have a password yet, use "Forgot password" to set one.
How do I contact billing support?
Billing questions go through the same form above — just mention it's about billing.
Where can I read the full Terms and Privacy Policy?
See our Terms of Service and Privacy Policy.